Privacy Policy

Effective date: 14 October 2026

1. Introduction

This Privacy Policy explains how Uiprobe (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our service.

2. Who We Are

Uiprobe is a trading name of Entail B.V., a company registered in the Netherlands under Chamber of Commerce number 42141423, with its registered office at Diepesteeg 42, 6994 CD De Steeg, the Netherlands. Entail B.V. is the controller for the personal data described in this policy. For any questions or support, contact us at support@uiprobe.io.

3. What Data We Collect

a. Figma Authentication Data: When you sign up or log in with your Figma account, we receive your name, email, and profile picture from your Figma profile, and a read-only access token that lets us fetch the Figma files you choose to probe. We never receive your Figma password.

b. Figma File Data: When you use Uiprobe’s features that connect to Figma, we collect design information, screenshots, and metadata from the Figma files you provide (for example, by submitting a Figma file URL).

c. Webpage Data: When you use Uiprobe’s features that process webpage data, we collect and store information from webpages you provide: screenshots, the visible text, layout and styles of page elements, and metadata such as the page URL and title. This data can come from publicly accessible websites, local files, or restricted environments.

d. Usage Data: We may collect information about how you use Uiprobe, such as feature usage and error logs, to improve our service.

e. Billing Data: When you subscribe to a paid plan, our payment provider Stripe collects your payment card details directly. We do not receive or store your full card number. We receive and store your name, email address, billing address, VAT ID where you provide one, the card type and last four digits, and your invoice and transaction history.

f. Team Data: When you join a team, the team owner and other members can see your name, email address, and profile picture, and the probes you create under the team account.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent (for example, when you connect your Figma account or provide webpage data)
  • The necessity to perform our contract with you (to provide Uiprobe’s services)
  • Our legitimate interests in operating and improving Uiprobe
  • Compliance with legal obligations, including tax and accounting record-keeping

5. How We Use Your Data

  • To create and manage your Uiprobe account
  • To provide core Uiprobe features, such as visual comparisons and analysis
  • To process payments, manage subscriptions, and issue invoices
  • To communicate with you about updates or support
  • To improve and secure our service
  • To comply with legal obligations

6. How We Store and Protect Your Data

All personal, Figma, and webpage data is stored securely. We take reasonable measures to protect your data from unauthorized access, loss, or misuse. For more detail on our security practices, see our Security Policy.

7. Service Providers (Data Processors)

We use trusted third-party service providers (“data processors”) to help us operate and improve Uiprobe. These providers may process personal data on our behalf, only as necessary to deliver their services and always under strict confidentiality and data processing agreements.

Our data processors provide services such as:

  • Cloud hosting and storage
  • Sign-in and authentication
  • Payment processing
  • Analytics and usage tracking
  • Email delivery and communication
  • Customer support and customer relationship management
  • AI image analysis and AI assistants

The current list of our data processors, and where they process data, is on our Subprocessors page. We update it when we add or replace a processor.

To compare a design with a webpage, we send images of the Figma frame and the webpage to Google Gemini, an AI model, through Google Cloud’s Vertex AI. Under Google Cloud’s terms, this data is not used to train Google’s models. We do not train AI models on your data.

If you connect an AI assistant such as ChatGPT or Claude to Uiprobe, the assistant can, when you ask it to, run probes, read your probes and findings, including crops of the design and the page, and dismiss or restore findings. We receive only what each request needs, such as the Figma and webpage URLs or the probe you ask about, not your conversation. What the assistant receives from us is then processed by its provider under that provider’s own terms and privacy policy. You choose which assistant to connect and can disconnect it at any time in the assistant’s settings.

Payments are processed by Stripe. Stripe processes your payment card details under its own privacy policy, available at stripe.com/privacy.

We ensure that all data processors only process your data according to our instructions and in compliance with applicable data protection laws.

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw your consent at any time (which may mean you can no longer use Uiprobe)
  • Object to certain processing activities
  • Request a copy of your data in a portable format (data portability)

To exercise your rights, contact us at support@uiprobe.io.

10. Data Retention

We keep your data only as long as necessary to provide our service and meet legal obligations. Probes and their data are kept until you ask us to erase them. You can request deletion of your account and data at any time; we erase it within 30 days, and copies in our backups expire within 90 days. Invoices and payment records are retained for seven years after the end of the relevant financial year, as required by Dutch tax law, even after your account is deleted.

11. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes, but please review this policy regularly.

13. Contact

For questions or requests regarding your data, contact us at support@uiprobe.io.

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